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ng88b keeps this policy straightforward — we tell you exactly what account and device data we hold, how it is used, and what choices you have. Access to our platform depends on your local law and eligible regions in Bangladesh.
When you open an account with us, we collect the details you enter during registration — your name, contact information and the payment method you connect, whether that is Nagad, Upay or another supported wallet. We also record transaction references tied to your account wallet so we can match deposits and withdrawals to the correct session. On the device side, we log browser type, screen resolution and session timestamps. This helps us keep your mobile experience consistent whether you switch from a phone browser to a desktop session or return after a break. We do not sell your personal details to third parties. Information shared with payment processors like Nagad or Upay is limited strictly to what those processors need to complete your transaction — nothing extra passes through. We retain account records for as long as your account remains active and for a reasonable period after closure, in line with the requirements that apply to the jurisdictions where we operate. If you have questions about a specific data point we hold, reach out through the support route listed at the bottom of this page. Availability of our service depends on your local law and the eligible regions we serve.
This policy applies to data collected directly by ng88b through your account, your device and the transactions you carry out on our platform. It does not extend to third-party sites linked from our lobby or to payment processors operating under their own terms. Review the four areas below to understand exactly where our responsibility begins and ends.
When you log in, we record your session start, device type and the IP address used. This data stays within your account record and is used only to verify that the session belongs to you and to flag unusual access patterns.
Deposit and withdrawal references made through Nagad or Upay appear in your account history. We hold the transaction reference and amount; the payment processor holds the full wallet detail under its own privacy terms.
Pages you visit and game categories you open within our platform generate anonymised usage data. We use this to understand which sections of the lobby are most useful, not to build a personal profile for advertising.
Links leaving ng88b, external payment apps and game studio servers operate under their own policies. We do not control how those parties handle data once you leave our platform, so review their terms separately before proceeding.
You have real, actionable choices when it comes to the data ng88b holds on your account. Reviewing what we have, correcting inaccurate details and raising a data question are all steps you can take without waiting for us to prompt you. Log in and open the account settings page to see the profile information currently attached to your record — name, contact detail and the payment method on file. If anything looks wrong, you can update it directly in that same screen or submit a correction request through our support channel. For questions about what transaction references we hold or how long we keep them, send a message to the published support address and we will respond with the specific records relevant to your account. If you want to close your account and request removal of personal data, note that some transaction records may need to be retained for the period required by applicable rules — we will explain exactly what stays and why when you make that request. Your eligibility and the data rights available to you depend on local law and the eligible regions we serve.
Open account settings after logging in to see the personal details currently on file — contact information, linked payment method and the profile fields entered during registration.
If your name, contact number or payment reference looks wrong, update it in the account settings screen or send a correction note through our support route with the correct information.
Send a message to our published support address naming the specific data point you are asking about. We will confirm what we hold, why we hold it and the retention period that applies.
Submit a closure request through the support channel. We will process it and explain which transaction records must be retained under applicable rules before the rest of your data is removed.
If you have a privacy question that the sections above do not answer clearly, use any of the contact routes below. We aim to respond with the specific account or data detail you asked about — not a generic reply. Always include your registered contact information so we can locate your account record quickly.
Open the chat icon in the lower corner of any page on ng88b. Share your account contact detail and describe the data question so the support team can pull the right record.
Send your privacy or data question to the support email address published in the site footer. Include your account reference or registered mobile number so we can match your message to the correct profile.
The help section inside your logged-in account lists the current contact routes and covers common data questions. Check it first — many requests about transaction records and profile corrections are handled there directly.
We have built our data practices around the real account flows our members use — mobile login, Nagad or Upay wallet connection, and session continuity across devices. Here is a plain summary of the four areas that matter most to account holders.
We use session cookies to keep you logged in as you move between the lobby, account settings and the transaction history page. You can clear these through your browser settings at any time; doing so will end your current session and require a fresh login.
Login attempts, device changes and unusual session patterns are flagged automatically. If we detect something that does not match your normal access behaviour, we may ask you to verify your identity before the session continues.
Active account data is held for as long as your account is open. After closure, we retain transaction references for the period required under the rules applicable to the regions we serve, then remove remaining personal details from live systems.
When this policy changes, we post the updated version on this page and note the revision at the top. Continuing to use your account after a posted change indicates you have seen the updated terms. Contact support if you want a change explained before you proceed.
These are the questions we hear most often about how ng88b handles account and device data. If your question is not covered here, send it to our support channel and we will give you a specific answer.
We collect the name, contact number and payment method you enter during registration. Once your account is active, we also record session timestamps, device type and the transaction references tied to your Nagad or Upay wallet activity on our platform.
We share only what is necessary with the payment processors you use — Nagad or Upay — so they can complete your transaction. We do not sell personal details to third parties or pass your data to advertisers. Game content studios operate separately and do not receive your information.
Log in and open the account settings page. Your profile details, linked payment reference and contact information are listed there. For transaction-level records, send a request to our support email with your registered mobile number and we will pull the specific data.
Yes. Corrections to profile details can be made in account settings or submitted through our support channel. Deletion requests are processed after account closure; some transaction references may be retained for the period required under applicable rules, and we will explain what stays and why.
Transaction references are retained for the period required under the rules that apply to the eligible regions we serve. After that obligation is met, remaining personal details are removed from our live systems. Contact support for the specific retention period relevant to your account.
This policy covers data we collect through our platform regardless of where you access it. However, the data rights available to you and our ability to serve your account depend on your local law and the eligible regions we operate in. Check your local rules before opening or continuing an account.